How do you get notified of an order on Shopify?

From your Shopify admin, go to Settings > Notifications.

  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Notifications.

How do I set up email notifications on Shopify?

To add a staff order email notification, you have to go do Settings > Notifications, and then find the Order Notifications option. Then, choose to add an order notification and then select email address from the drop-down menu.

How do I change my Shopify notifications?

The default emails work—but this is another chance to make your store feel unique. To change the emails, click the Shopify settings icon in the lower left corner of your store’s settings page, select Notifications, then click on the email you want to edit.

Does Shopify automatically send emails?

Shopify Email automatically sends out emails in batches to help avoid spam filters and improve delivery rates.

How do I send SMS notifications on Shopify?


  1. From your Shopify admin, go to Orders.
  2. Click the order number.
  3. In the Timeline section, you can view the SMS notifications for the order. If you want to resend a notification, then click Resend beside it.

Can Shopify send text messages?

With Supercharged SMS Text Messaging & Marketing, you can easily sync your existing Shopify store data into your account, and start sending and receiving SMS text messages to & from customers right within Shopify Admin, Shopify Ping, or Shopify POS.

Why am I not getting Shopify notifications?

If you’re using an android device that suddenly stops receiving notifications, you can follow these steps to get that fixed: Log out of the app by going to Store > Settings > Log Out. Tap on the Shopify App > Storage > Clear Cache. Tap Clear Data.

Does Shopify email after purchase?

When a customer purchases from your website, Shopify makes it easy to send out an automated order email notification. The information in the email body should: give your customer a confirmation that the Shopify order was received.

Can you turn off Shopify notifications?

If you do not want to receive emails with notifications about new orders, log in to your Shopify admin panel and go to Settings -> Notifications. Then, scroll down to the Order Notifications section and hit disable next to the entry with your email address on it.

Why is Shopify texting me?

They are receiving these messages because another user accidentally entered the wrong phone number when signing up for Shop Pay. If these messages are causing a nuisance then you can opt-out of Shop pay here.

Which notifications can be disabled in Shopify?

The following transactional notifications are only able to be turned off by a Shopify Merchant Success Manager:

  • Customer Account Welcome.
  • Order Confirmation.
  • Order Canceled.
  • Order Refund.
  • Shipping Confirmation.
  • Shipping Update.

How do I send SMS from Shopify?

To get started on Admin, Ping, or POS, simply

  1. Open the app, specify the customer(s) you’d like to send the text message to.
  2. Create your SMS/MMS text message.
  3. Click send!

Where do I find new order notifications on Shopify?

From your Shopify admin, go to Settings > Notifications . From the Shopify app, go to Store > Settings . Under Store settings, tap Notifications . From the Shopify app, go to Store > Settings . Under Store settings, tap Notifications . In the Staff order notifications section, click Add recipient.

How to disable the refund notification on Shopify?

When you refund an order, you can disable the notification so that the customer won’t receive an email about the refund. Learn more about refunding orders. From the Orders page, click the order number for the order that you want to refund. Click Refund, and then enter the details for the refund.

Why do I need bespoke email notifications for Shopify?

In contrast to the business email format, these types of emails are sent automatically following an order to update customers on shipping, abandoned checkouts, and customer accounts—so there’s a lot of scope for improving these experiences. By upselling a client on bespoke emails, you can add extra value to your project.

How can I add a logo to my Shopify email?

You can also edit the content of email or SMS notifications individually. You can add a logo to all your email templates at once: From your Shopify admin, go to Settings > Notifications . From the Shopify app, go to Store > Settings . Under Store settings, tap Notifications . From the Shopify app, go to Store > Settings .