What does a customer service agent do at Southwest Airlines?

Customer Service Agents at Southwest Airlines provide legendary Customer service by handling ticketing, baggage check-in, baggage claims, reservations, information inquiries and resolving complaints and problems.

How much does a Southwest Operations agent make?

The typical Southwest Airlines Operations Agent salary is $15 per hour. Operations Agent salaries at Southwest Airlines can range from $12 – $36 per hour.

Do ticket agents get flight benefits?

Experienced airline ticket agents may earn $22.00 per hour or more. On average, an entry-level airport ticket agent earns approximately $14.00 an hour. Ticket agents may also qualify to receive work benefits, such as paid time off, air travel discounts, medical coverage, and 401(k) retirement plans.

Do Southwest employees get free flights?

Employees and their parents/immediate family can fly at no charge on Southwest Airlines. Employees also receive discounts on hotels, rental cars, and amusement parks.

What is the starting pay at Southwest Airlines?

Southwest Airlines Salaries

Job Title Salary
Customer Service Agent salaries – 20 salaries reported $15/hr
CSA salaries – 17 salaries reported $14/hr
Customer Service Representative salaries – 16 salaries reported $15/hr
Customer Care Representative salaries – 15 salaries reported $17/hr

Is Southwest Airlines a good company to work for?

This year marks the 10th consecutive year in a row that Southwest Airlines has ranked as one of Glassdoor’s Best Places to Work, based off of reviews and satisfaction from company employees themselves.

What airlines let employees fly free?

How Airline Employees and Their Families Fly Free

  • Traveling for Free as an Airline Employee.
  • Discount Travel for Friends and Family of Airline Employees.
  • American Airlines Buddy Pass Policies.
  • Delta Buddy Pass Policies.
  • Southwest Airlines Buddy Pass Policies.
  • United Airlines Buddy Pass Policies.

How many buddy passes do Southwest employees get?

12 buddy passes
Employees can also elect to receive 12 buddy passes every year to distribute among friends.

What is the best airline to work for?

The 19 Best Airlines/Aviation Companies to Work For As Rated by the Women Who Work There (September 2021)

  1. Virgin America. 4.1 stars.
  2. Allegiant. 4.0 stars.
  3. Air Methods. 3.8 stars.
  4. Southwest Airlines. 3.7 stars.
  5. United Airlines. 3.5 stars.
  6. Delta. 3.4 stars.
  7. GE Aviation. 3.3 stars.
  8. SkyWest Airlines. 3.3 stars.

Why are Southwest Airlines employees so happy?

As Gary Kelly, Southwest’s CEO said: “Our people-first approach, which has guided our company since it was founded, means when our company does well, our people do really, really well. Our people work incredibly hard and deserve to share in Southwest’s success.”

Is there a toll free number to call for Southwest Airlines?

All numbers listed below are toll-free unless otherwise noted. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. Customer Service. General Customer Service. 1-800-I-FLY-SWA (1-800-435-9792) Baggage – General Questions. 1-800-I-FLY-SWA (1-800-435-9792)

How to contact Rapid Rewards at Southwest Airlines?

Rapid Rewards Customer Service 1-800-445-5764 Public Relations & Media Relations 214-792-4847 (toll number)

How to get help with Southwest flight reservations?

Contact Us for Help with Reservations. Drop us a line or give us a ring. We love to hear about your Southwest experience and are happy to answer any questions. We’re here 24/7. 1-800-I-FLY-SWA. (1-800-435-9792) More Phone Numbers. Before & During your trip | After your trip.

How to claim past flight points on Southwest Airlines?

You can request past flight points for up to 12 months after your flight. To claim points for a past flight, simply log in to your account, select My Account and choose the Manage tab within My Rapid Rewards. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation.